The District recently converted to a new and much improved Financial Management system. For the most part this process has been transparent to you. However there is an issue with the bills that were mailed on May 1. Several of the bills were erroneously printed on paper as opposed to our normal logoed bill stock. The error has been corrected for future billings. In the meantime please consider this your legitimate bill from us for the quarter ending April 30. You may still remit payment in your normal way. For those of you who pay by mail the correct address is: Duckett Creek Sanitary DistrictPO Box 790169 St. Louis, MO 63179-0169Please indicate your new account number on your check. Your new account number can be found in the upper right hand portion of the bill you received. Your account will be credited accordingly.Thank you for your continued patience as we work through the final phases of the conversion. Julie A Bartch Director of Administration
If you are a customer who pays on-line, you will need to register through this site using your new 10 digit account number. Your account number can be found in the top left-hand corner of your bill. Customers who want to pay using an automatic withdrawal will need to call our Customer Service staff.
Welcome to Duckett Creek Sanitary District’s new web site
Much of the content has stayed the same and we have added some pages to benefit our customers. The announcement section is new. We plan on posting announcements to keep the public informed of events here at the District. Customers will now be able to Pay Online from any page on the site. We have also added a “Meetings” page where individuals can access Board Meeting Agendas or Minutes both past and present. The Meetings page also provides dates for upcoming meetings. We hope you enjoy our new site and find it beneficial.
Duckett Creek Mobile Technology
We are excited to announce progress in technology capabilities at Duckett Creek. Field personnel have started utilizing hand held tablets. The tablets give employees the ability to find up-to-date information about District resources. They can find location, material, size, shape and the condition of facilities. Our tablets have the capability of tracking individuals in relationship to District facilities. That also gives employees the ability to find and maintain facilities that may have been inadvertently buried or covered with foliage. Our mission is to give employees tools to make their tasks efficient.
Collection System Preventative Maintenance Program
The District is proactive with our efforts to prevent customer basement backups from sewer mains. This is an ongoing process where personnel are systematically checking and performing maintenance on Manholes and Mains throughout the District. It will take approximately 7 years for the initial pass through to cover over 16,000 Manholes and 580 miles of mains. The District has dedicated the resources for a sustainable maintenance program and may be visiting your neighborhood soon.